Free shipping worldwide on all orders above 100€ + 1 Naïve Essentiel Tote Bag offered.

SHIPPING INFO

Français

COMMANDES ET ENVOIS :

Livraison gratuite en France et à l'international pour toute commande supérieur à 100€.

Les articles sur le site sont disponibles, si ce n’est pas le cas la mention « sold out » (Rupture de stock) sera affichée. Le stock de chaque article est limité.

Les commandes seront prises en charge dans l'ordre de réception. Ainsi nous vous enverrons une confirmation d’achat (la facture) dès que le traitement et la procédure des commandes seront terminées, c’est-à-dire un mail contenant la confirmation du paiement de la commande, puis un second mail indiquant l’envoi de la commande.

Concernant les envois en France et à l'international, nous utilisons Colissimo France/International (La Poste). L’envoi se fera entre 3 et 5 jours ouvrables (hors dimanches et jours fériés). Dans le mail d’envoi de commande vous sera indiqué le numéro de suivi, celle-ci sera consultable sur le site internet laposte.fr.

Le colis vous sera remis à votre adresse de livraison. En cas d'absence, le livreur vous laissera un avis de passage. Vous aurez 14 jours pour retirer votre colis suivant les instructions de Colissimo (La Poste). Passé ce délais, le colis nous sera retourné. Aucun colis ne sera renvoyé, ni remboursé !

En cas d'envois perdus, volés ou endommagés, toutes les expéditions sont assurées par l'acheteur et ce dernier assume toutes les responsabilités des réclamations faites avec le transporteur Colissimo (La Poste). 

Pour les livraisons hors France: Le paiement des taxes et frais de douanes sont à la charge de l'acheteur/client.

 

English

SHIPPING & HANDLING (PLEASE READ CAREFULLY):

Free shipping worldwide on all orders above 100€.

After checkout once the order is confirmed we will send you a notification via email as soon as the item is shipped with tracking. 

INTERNATIONAL SHIPPING & HANDLING will take approximately 3-5 days BUSINESS days or sooner (These do not include sundays & holidays).

We use Colissimo International for shipping.

Certain restrictions prevent us from shipping certain products to all geographical locations. We are NOT RESPONSIBLE for delivery errors or delays and out of stock items.  

Please follow the instructions on the website to place you orders. Your order constitutes an offer to us to buy the products and services. After receiving an order, we will send you an e-mail or via text (local phone carrier rates may apply) acknowledging that we have received your order ("Order Confirmation").
While it is our practice to confirm orders by email, the receipt of an email order confirmation does not constitute our acceptance of an order or our confirmation of an offer to sell a product or service. All orders are subject to acceptance by us, and we will confirm such acceptance to you by sending you an email confirming the shipment of your order (the "Shipping Confirmation"). A contract with us will be formed only when you receive the shipping confirmation. The contract will relate only to those products and services whose shipment we have confirmed in the shipping confirmation. We will not be obliged to supply any other products or services which may have been part of your order in the same or a separate order confirmation.

We reserve the right to cancel your order at any time before we have accepted it and we may rescind our acceptance and cancel your order, or any portion thereof in our discretion, even after your receipt of an order confirmation or after your credit card has been charged. We also reserve the right, without prior notice, to limit the order quantity on any product or service and/or to refuse service to any customer.

We may also require verification of information prior to the acceptance and/or shipment of any order.

Customers are responsible for customs, taxes, and duties.

Payment of customs, taxes & duties for international orders are the responsibility of the buyer.

When an order is placed, it will be shipped to the address designated by the purchaser as long as that shipping address is compliant with the shipping restrictions contained on this website.
All purchases from this website are made pursuant to a shipment contract. As a result, risk of loss and title for items purchased from this website pass to you upon delivery of the items to the carrier. You are responsible for filing any claims with carriers for damaged and/or lost shipments.